Frequently Asked Questions
Everything you need to know about your Vessani experience.
What is the standard shipping timeframe for Vessani orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
How do I initiate a return or exchange?
Vessani accepts returns within 30 days of delivery. Items must be unworn, with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How can I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Where are Vessani garments manufactured?
Vessani is committed to ethical production. Our collections are crafted in certified facilities across Italy and Portugal, ensuring high-quality craftsmanship and fair labor practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.